Eluvi is operated by JHG Remote Sales AB. These terms describe use of the Eluvi website and inquiry service. Our business contact is Vallgatan 23, 749 41 Enköping, Sweden; hello@shopeluvi.com; +1 (980) 414-4490. See our Contact page for support.
What Eluvi provides
Eluvi helps homeowners explore permanent exterior lighting, compare options and arrange consultations or quotes. Information on the site supports your research. An inquiry is not a confirmed quote, appointment, installation order or promise of local coverage.
Installation, quotes and payments
In phase one, the selected installation company takes the customer contract and handles payments, installation and fulfillment. Your installer’s written agreement sets the scope, price, deposit, schedule, cancellation policy and service responsibilities. Eluvi does not offer installation checkout or collect deposits through this website.
We identify the selected installation company before you proceed. The installer must confirm its quote, deposit, payment process and all project terms directly with you.
Product information and availability
Manufacturer names and marks belong to their respective owners. Their appearance on this site does not imply dealer authorization or an installer relationship. Product features, compatible 9-inch configurations, warranties and coverage must be confirmed for the quoted system. Manufacturer product coverage and installer labor or service coverage are separate.
We do not guarantee a quoted price, an installer match or installation availability from a ZIP entry alone. DIY purchasing, instant fixed prices and promotional offers are not offered through this phase-one website.
Your inquiry
Provide accurate information and a contact method you control. Do not submit sensitive documents or another person’s details without authorization. You can submit an inquiry without consenting to SMS. Our Privacy Policy explains how we handle inquiry information and requested installer handoffs.
Eluvi SMS terms
Program: Eluvi inquiry and consultation messages, operated by JHG Remote Sales AB.
- Purpose: Messages about your lighting inquiry, consultation scheduling and quote follow-up. This consent does not include promotional text campaigns.
- Optional consent: Select the separate, unchecked SMS checkbox on an Eluvi inquiry form if you want these texts. Consent is not required to submit an inquiry or make a purchase.
- Frequency and rates: Message frequency varies with your inquiry. Message and data rates may apply.
- Opt out: Reply STOP to unsubscribe from Eluvi text messages. You may receive a single confirmation of your opt-out. You can also contact us to stop messages.
- Help: Reply HELP, email hello@shopeluvi.com or call +1 (980) 414-4490. Support details are available on our Contact page.
- Your number: Provide a number you own or are authorized to use and tell us if it changes or is reassigned.
- Delivery: Messages depend on network availability. Carriers are not liable for delayed or undelivered messages.
- Privacy: SMS consent applies only to Eluvi. Independent installers must obtain their own permission where required to text you. See our Privacy Policy.
Website use and changes
Use the site lawfully and do not interfere with its operation. We aim to keep information accurate but may correct errors and update content. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Material service or messaging changes will be explained before you are asked to agree to them.